

The Custards Overview
Welcome to The Custards, a hidden gem nestled in the idyllic seaside town of Shanklin, on the enchanting Isle of Wight. This charming 4-star hotel, rated an impressive 9.2 by its guests, offers a truly remarkable hospitality experience that will leave you captivated from the moment you step through its doors.
Situated at 16a Brook Road, just a stone’s throw away from the stunning Shanklin Beach, The Custards boasts a prime location that allows guests to immerse themselves in the natural beauty of the island. The hotel’s elegant Georgian-style architecture seamlessly blends with the surrounding countryside, creating a serene and picturesque setting that instantly puts one’s mind at ease.
As you enter the hotel, you are greeted by a warm and inviting atmosphere, accentuated by the hotel’s impeccable attention to detail. The grand lobby, adorned with exquisite period furnishings and plush, cozy seating areas, sets the tone for the exceptional experience that awaits you. The attentive and friendly staff, who are dedicated to exceeding your every expectation, will ensure your stay is nothing short of exceptional.
The Custards’ 35 beautifully appointed guest rooms have been meticulously designed to provide the ultimate in comfort and relaxation. Each room is a harmonious blend of traditional charm and modern amenities, with features such as plush bedding, en-suite bathrooms, and complimentary Wi-Fi. Many of the rooms offer stunning views of the surrounding countryside or the picturesque Shanklin Chine, a natural gorge that is a must-see for any visitor to the area.
One of the true highlights of a stay at The Custards is the exceptional dining experience. The hotel’s on-site restaurant, The Custard Creams, is a culinary haven that showcases the finest local produce and the talents of the hotel’s award-winning chefs. Indulge in a sumptuous breakfast, savor a delectable afternoon tea, or treat yourself to a memorable dinner, all while enjoying the breathtaking views of the surrounding landscape.
For those seeking to unwind and rejuvenate, The Custards offers a serene spa and wellness facilities. Relax in the indoor heated pool, indulge in a soothing massage or beauty treatment, or simply lose yourself in the tranquil surroundings of the hotel’s beautifully manicured gardens.
But The Custards is not just about luxury and pampering; it is also a gateway to the rich history and vibrant culture of the Isle of Wight. The hotel’s knowledgeable concierge team is on hand to assist you in planning unforgettable excursions, from exploring the island’s picturesque coastal villages and historic landmarks to engaging in a wide range of outdoor activities, such as hiking, cycling, and water sports.
Whether you’re seeking a romantic getaway, a family vacation, or a peaceful retreat, The Custards is the perfect destination. With its unparalleled attention to detail, exceptional service, and stunning natural setting, this hotel offers a truly unique and memorable experience that will linger long after your stay.
Book your visit to The Custards today and discover the magic of the Isle of Wight, where every moment is a chance to create cherished memories.
The Custards Accommodations
Accommodation | Details |
---|---|
Apartment – Ground Floor | 1 double bed for 2 adults |


Reviews of The Custards
We had an enjoyable stay in a well equiped and maintained appartment in a great location. – Graham from United Kingdom (10/10)
We had a six week stay at the property and had a really great time. The property is very central to Shanklin and local parking was always available using the information given by the owners. It is a short walk to the local Co-op supermarket.
The appartment has plenty of space, with a large bathroom/ensuite, we found the bed comfortable. the welcome packs were much appreciated, The owners seemed determined to make our stay as pleasant as possible.Exceptional – Elizabeth from United Kingdom (10/10)
We visit relatives on the Isle Of Wight a few times a year and The Custards is the nicest place we have stayed in. It's cosy, well equipped and clean. Conveniently situated, with a supermarket nearby, and for us, near public transport.
Exceptional – Pauline from United Kingdom (10/10)
It was clean and comfortable, easy to get to the bus station
A fantastic facility with great location that I would not hesitate to recommend to others. – Megwyn from Australia (10/10)
Very clean. Very well set up. Great location. No parking at the property but parking in the back street was easy and convenient Close to supermarket. Kitchen and washing machine were very convenient.
We would not hesitate to book again and if anyone is looking for a a well equipped apartment in a s. – Hemraj from United Kingdom (10/10)
It was in a great safe location within 5 minutes from shops, town, restaurants and theatre. 15 minutes walk to the beach or 5 minutes by car.
Lovely place, ideally situated and mostly great – Gill from United Kingdom (9/10)
Great location, easy to reach the seafront and town. Nice and clean and good welcome pack. Generally comfortable with a nice big bathroom, and good communication from host.
Very good – Anne from France (8/10)
We enjoyed our stay at the Custard. The accommodation conforms to the description and the location is really ideal because it is next to several bus lines and the train. We appreciated the little touches with the products present upon our arrival. Philip and Charlotte are very responsive and available.
Comfortable and welcoming helpful hosts – Carole from United Kingdom (9/10)
Beautifully finished. Clean and excellent welcome back and free WiFi
Superb – John from United Kingdom (9/10)
Thank you very much for your warm welcome
Lovely thank you – Stephen from United Kingdom (10/10)
Excellent welcome pack , spotlessly clean
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
Kitchen:
- Dining table
- Cleaning products
- Toaster
- Stovetop
- Oven
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Patio
Living Area:
- Dining area
- Sofa
- Seating Area
Accessibility:
- Entire unit wheelchair accessible
- Entire unit located on ground floor
Miscellaneous:
- Non-smoking throughout
- Heating
Room Amenities:
- Drying rack for clothing
- Clothes rack
- Hardwood or parquet floors
- Private entrance
- Carpeted
- Ironing facilities
- Iron
Languages spoken:
- English
Media & Technology:
- Flat-screen TV
- Satellite channels
- DVD player
- TV
Great for your stay:
- Parking
- Private bathroom
- Free WiFi
- Kitchen
- Free parking
- Flat-screen TV
- Street parking
- Washing machine
- Bath or shower
Entertainment and family services:
- Board games/puzzles


House Rules at The Custards
Pets:
- Pets are not allowed.
Smoking:
- Smoking is not allowed.
Check-in:
- From 14:00 to 00:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Available 24 hours
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
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